Help & support

Get help with Neither

Pick the path that matches your plan. Response targets are set by our published support policy.

Free — community & docs

Self-serve answers in the docs and public channels. Target response within 3 business days.

Paid — email support

Direct email support for Paid workspaces. Target response within 1 business day.

Security disclosures

Report a suspected vulnerability to security@neither.online or via security.txt. Please allow a reasonable window before public disclosure.

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